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June 21, 2011

Who Should Manage Labor Cost – Department Heads Vs Controller?

At a recent HFTP sponsored event I was engaged by the Controller and HR Manager of a prestigious private South Florida club on their challenge with department heads to employ their recently installed age & attendance system. As a web based system, Managers could access the data base at anytime and from remote locations if they chose, providing them the ability to manage their employee age data at their discretion. Sounded like a excellent system, however, systems and software are only as excellent and productive as the human beings that ultimately employ them.
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