In exploring what is involved in developing an overall payments strategy, in this article we will gaze at the third phase of five in total, which is giving customers as user-friendly a billing and payment familiarity as imaginable. Most dictionaries suggest that user-friendliness involves making a customer action as simple to learn and operate as imaginable. In practical terms, this often boils down to making certain that language is straightforward and unambiguous.
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April 15, 2011
Developing a Payment Strategy – Step 3 – Offering a User-Friendly Billing and Payment Experience
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