As an agent, our job does not end with the sale. We must remember that selling life insurance successfully requires continuous effort. One sale can work wonders if we know how to make it happen. This can be done with an efficient policy delivery and continuous high quality after sales service.
The unsaid duty of the life insurance underwriters is that he need to provide the best possible service to our clients and prospective policy holders. Just by offering a life insurance you can serve a family which has faced a loss recently and it is our foremost duty to do that as we are all human beings which seeks care and attention.
Particulary it becomes true in the policy delivery stage. It is considered to be the most crucial stage in the whole life insurance process and the main area where you can show your responsibility to serve the public in general.
Under the policy delivery and after sales service there are three objectives and they are: to reinforce the sale of the new policy and our relationship with the client, to obtain new prospects and referrals and to set up the stage for the next sale, to obtain new prospects and referrals and to set up the stage for the next sale it becomes true if you are offering instant term life insurance quotes.
Checking the policy of error is the pre-delivery procedure. The life insurance underwriter or agent is required to check the entire policy to know the accuracy of the policy holder information like the name, age, sex, premium amounts, mode of payment, maturity, beneficiary designation and optional benefits and riders.
All the important information’s have to be recorded. It is the procedure of maintaining all the details of all the clients we have. The information’s may be related to birthdays, income, occupation, employer, purpose of the new policy and other insurance needs since they will be useful and valuable for the future.
The other step is that to prepare a policy delivery package. The important things which must be attached in the package is your business card and all the other materials which is a must for a policy like thank you letter, policy safekeeping brochure, new products brochure, acknowledgement slip, list of important contact numbers that the client can use just in case if he has some questions regarding his policy if you are not reachable at that point of time.
A assembled policy delivery package is needed so as to conduct the policy delivery. It turns to useful as it creates an opportunity to follow important procedure before you deliver the package.
Delivering the policy does not only require you to give it personally and after handing out the package you will immediately leave. Delivering the policy means explaining again the contents of the life insurance contract to the client.
Hence it is necessary for you to schedule a delivery interview. Establish the time you will need to explain the policy, to emphasis the benefits, to ensure the idea of future service and thereby take a good chance to get some good referral leads.
Before you want o deliver the policy, call your client to get his appointment as the policy need to delivery at a mutually convenient time.
Based on Rene Lacape’s experience, you also need to strengthen your relationship with the client by congratulating him for taking this important step which is planning for the future and for qualifying for a life insurance policy. Not everyone these days can purchase a life insurance regardless of his or her finances. A client must be a good risk physically, morally and financially.
The next step is to show your heart felt thanks to your client foe handing over his future issues to you so do not forget to have a thank you letter over the package of delivery and also make sure that you must be easily accessible to the client and also render them good service and try to build in a better relationship. You need to have a personal meeting and it can be made possible if you collect the premiums in person and do the yearly review’s meeting them.
You need to keep the brochure that has all the important contact numbers and a list of accessible payment centers if you are not available for the company to present the policy.
Article by David Livingston of www.EQuote.com – a leading website that has the biggest selections of life insurance~life insurance no exam~term life insurance cost} in the country.
